The Attic Self Storage and Climate Control - West Monroe, Louisiana

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Frequently Asked Questions

When can I move in?
As soon as you sign your lease, your personal access code will give you access to your unit during listed times for your safety.
How much notice needs to be given if I choose to move out?
We require a 15 day written notice in order to vacate a unit. You must give us this written notice in order to terminate the lease.
What do I need with me in order to rent a space?
You must have a government-issued photo ID (ie: current driver’s license, state ID, or passport).
Do I have to sign a long-term lease?
We do not make our customers sign long term leases. We have month to month options as well.
Does the office have to be open to let me through the security gate?
Your personal access code, given to you when you sign your lease, gives you access to your unit during listed times 7 days a week, regardless if the office is open or not. A manager is also on site during office hours should you need any assistance.
How do I pay my bill?
Our online bill pay option allows you to pay your bill from anywhere on any device, simply log into our online payment system, or come into the office to make your monthly payment.
What forms of payment do you accept?
Cash, Money Order, VISA, MasterCard, and American Express.
How can I determine how much space I need?
You can view our unit sizes to determine the right unit for your storage needs, or stop by the office during business hours and our manager will be happy to assist you.
Do I need to provide my own lock?
Yes. We also have many options to purchase in the office.
How do I move my items?
The Attic does not provide moving help.
What items can I NOT store?
For the safety and security of your belongings and our other clients, you may not store human or animal food, garbage, ammunition, tires, explosives, paint, solvents, anything noxious, odorous, corrosive, or classified as flammable, hazardous, or toxic.
How should I pack my items for storage?
We recommend wrapping your large items, such as furniture, to keep them free from dust. Also box and clearly label smaller items to make them easier to find.
Can I give my personal access code to others?
You can, but we encourage you to protect your personal access code.
How do I change my personal access code?
To change your code, please come by the office during business hours and speak to a manager, you must have photo identification as well.